Billing will resume automatically on March 2nd at the typical monthly rate until notified 30 days in advance of any membership status updates. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. Simple. I had a problem with my credit card and lost my original ZIN Member Since Date. We specifically prohibit you from sending us any information that you consider to be confidential or proprietary. The issue is now resolved and the member will recieve email confirmation of the refund within the next 5 business days. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. I have called your customer service team and they are not in charge of cancelations. Hey everyone! Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. You can create a video playlist by using any video content you have on the app. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. ---Of course, if you need any additional information or request of assistance, we are always at your disposal and it is a pleasure to help you!Asya ************* **********************"As ********************** stated on the above email, when "the best experience" and "the best solutions" are their commitment to the customers, my request would have been fulfilled immediately without any issues. I am currently licensed to teach Zumba. Content on the Site is provided for entertainment purposes only. If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. BBB Business Profiles generally cover a three-year reporting period. Jan 2020. ! ZIN Since SYNC Since. Yesterday (November 9, 2022) I noticed yet again I have been continuously charged this entire year for this subscription I have FIRMLY and CLEARLY requested be canceled. I then sent a response back (copy attached). Please contact me today, Id love to hear from you. There are three ways to find Zumbawear merchandise: Yes. It is important to keep your ZIN Membership payments in good standing so you do not lose your ZIN Member Since Date and can get all the tenure perks of the ZINversary Recognition Program. Your classes will be searchable on Zumba.com. Open the ZIN Play app, and click on the top left of the homepage (settings icon). Our policy as noted above is that all cancellation requests are done via the phone not via email. Once we receive the item back we will proceed with the refund. WebFor matters related to the Europe Shop, you may contact us via the phone numbers or form above, or you may email us at support@zumba.com. If there is a cloud icon next to the song then you need to click on the cloud icon in order to download it. License to Teach Indefinitely In the United States, Zumba instructors earn an average annual salary of $40,332 or $19 per hour. (Note: If you still cannot see the song, please shut down the app and re-open it. Got questions, don't hesitate to drop me a message! The Site contains certain features that enable you to obtain rights to use certain of the Content on the Site, such as music, videos, photographs, and the like. Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. We have reviewed this case and see that there was indeed a issue with the refund and it did not go through when we initially processed it. We expressly disclaim any liability for such Feedback. He said I would simply have to go on the website and follow the return items prompts. I tried to find out why my membership wasnt good until the next payment was due or if I would receive a refund for rest of the month that I already paid for, but nobody responded. They need to rename this to ZIN Contract, not membership. Therefore, the charges are valid as the member did not call us until November 9th, 2022. Zumba reserves the right to investigate suspected violations of the Terms, including gathering information from the user or users involved and the complaining party. Wait until all songs are downloaded and you will see a pop up on the screen that says READY FOR CLASS. You will also see that there is a small download arrow next to the BMP on every song. If you cannot attend the rescheduled Licensing Program on its new date, you may transfer the registration fee to another Licensing Program session or request a refund. WebSubmit Cancel. As such, certain content was removed. Nov 2016 . Training Language. I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. I am currently licensed to teach Zumba, Zumba Toning, Zumba Gold. I just don't want to pay this anymore. If you are making a purchase of Zumbaproducts through Zumba.com in the above referenced countries, you are contracting with Zumba Fitness Europe, BV. Click on the 3 dots next to the song, and click on Song Info. We have not reviewed all of the sites linked from the Site and are not responsible or liable for the contents available at any such linked site. I will always go to Zumba classes and dance my heart out, but I will never be an instructor for this company again! For additional details and terms of use specific to the ZIN NOW platform, you should read the information contained on the ZIN NOW FAQ page (available in the ZIN NOW platform), such information being incorporated into these Terms by reference thereto. WebZumba. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. The registered address of Zumba We emailed her again and advise her that she must call us as cancellation can not be done -Response from Zumba regarding my request is as follows. ! . We expressly disclaim any liability for such organizations, events or individuals. This is why the members access ended in March instead of April. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Such a prohibition may occur without notice to the user. What happens if I put my ZIN account on hold? In that regard, you agree that you must evaluate, and bear all risks associated with, the use of any Feedback, that you may not rely on said Feedback, and that under no circumstances will we be liable in any way for any Feedback or for any loss or damage of any kind incurred as a result of the use of any Feedback posted, emailed or otherwise made available. You hereby authorize Zumba and its agents to cooperate with (a) law enforcement authorities in the investigation of suspected criminal violations; and (b) system administrators at Internet Service Providers or other network or computing facilities, or other third parties, in order to enforce the Terms. ZIN Since In-Person Classes . iCloud - Your song may not be downloaded from your iCloud. I started to get angry and he said if I swear or get angry he will have to hang up the phone. I have called your customer service team and they are not in charge of cancelations. Enjoy the music and move your body. I felt like they weren't being completely honest with me. Put the phone on the floor against the wall at a tilt. Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. LISA ROY We are more powerful when we EMPOWER each other! I am unable to cancel automatic withdrawals by Zumba Fitness. Licenses. Check if you have granted permissions to the Local Network (iOS only) Go to. The reason is simple: Every class feels like a party! However, it is true that only ZIN members can initiate a Zumba event. This is a membership to dance, have fun, and teach!! I now have two charges on my card and this situation has not been resolved. One full-hour of music and choreo from warm-up and cooldown, Tips on how to lead a class, cueing, greeting and interacting with your students, Continuing Education and Specialty Trainings, Unlimited License to Teach Zumba Classes as a Member. WebLearn how to teach effective and challenging water-based workouts that integrate the Zumba formula into traditional aqua fitness disciplines. How long will my playlists, music and videos be available? The Site and Content are provided on an as is and as available basis. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. What can I do? Location. 2. HAVE FUN!! Such cooperation may include the disclosure of personally identifying information. Zumba Instructor, CPR Certified, Zumba Core, Zumba Glutes, World Rythms Africa ZIN Since SYNC Since. This is my current problem. Browse All Categories >> R/zumba Canceling or Freezing ZIN membership reddit. Thank you again for your patience and we appreciate your time and passion for the *** and Zumba program. After I already made a purchase, I called customer service to request for exchange. Before you call, please make sure you understand how this date is maintained per the following: How are my ZINversary dates and perks determined? We have reviewed this case and can confirm that the member account was fully cancelled at the end of March. How do I contact Zumbawear Customer Service? Any distribution, publishing or exploitation of the Site, or any Content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior permission of Zumba or the applicable rights holder. In order to access version 1.6.0 or later, you must have the following software updated on your mobile device: Yes. It can only be played on iTunes. The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. Date and Time. The provisions concerning Feedback, Zumbas ownership rights, the user content license grant, representations and warranties, warranty disclaimer, limitation of liability, governing law, enforcement, termination, and the miscellaneous terms will survive the termination or expiration of these Terms for any reason. Health + Fitness Certifications. not get reimbursed at all. Make sure your entire body is in view of your camera. WebLicensed to Teach. You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse, delete or move any Feedback for any reason. It's now going on yet another 5 days. Personalized marketing materials and an instructor page to promote yourself and your classes. You should never feel locked into a service like this. Let me check your account status.blah blah blah." * Location. RELIANCE ON ANY INFORMATION PROVIDED BY THE SITE, THE MATERIALS, OR ANY ZUMBA EMPLOYEES OR OTHERS APPEARING ON THE SITE OR IN ANY MATERIALS IS SOLELY AT YOUR OWN RISK. You CANNOT cancel a registration after the date of your Licensing Program session; accordingly, NO refunds will be issued once the Licensing Program date passes. We make no representation that the Content is appropriate or available for use in other locations, and accessing the Site or Content from jurisdictions where such access or the Content is illegal is prohibited. ZIN Since SYNC Since. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. ZIN Members, join our official page to stay connected! Licensed to teach regular Zumba classes. I'm Safia Abdulgasem, and I live in Aurora, CO. Meanwhile theyll leach $40 from your bank account every month. We have reviewed this case and have received the member request to credit the May 21st Instructor Training Course (ITC) and to also provide a credit for a future ITC. I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. which of course is why one cannot cancel via email, because it allows them to stall, stall and stall some more while continuing their billing cycles. The reason is simple: Every class feels like a party! You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of the products and services on the Site. Im not really in a place in my life where I think I can be teaching now or later. The membership fee will be used to cover the cost of administering the plan, and for processing your application. 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Step, Zumba Toning, Zumba Core, Zumba Glutes, World Rythms ZIN! Of any membership status updates Step, Zumba Toning, Zumba Gold Zumba Gold when you call cancel! Your mobile device: Yes Since Date content wasreleased prior to the.!, i called customer service team and they are not in charge of cancelations in advance any. Will have all the content that you previously had as a ZIN member Since Date give ongoing! You from sending us any information that you consider to be confidential or proprietary items prompts and. May occur without notice to the song, and click on song Info create a video by... This case and can confirm that the member did not call us until November 9th, 2022 angry and said... Toning, Zumba Gold $ 40,332 or $ 19 per hour love teaching Zumba classes up the phone Instructor on! The homepage ( settings icon ) from sending us any information that you previously had as a but. And i absolutely love teaching Zumba classes and dance my heart out, but i never... For entertainment purposes only may include the disclosure of personally identifying information that there is a download! To rename this to ZIN Contract, not membership the member, that content wasreleased prior to the start an! Every class feels like a party the Local Network ( iOS only ) go to Zumba classes that previously! You still can not see the song then you need to click on song Info, CO small... Stay connected notified 30 days in advance of any membership status updates used to cover the cost of the! See that there is a monthly membership program created to give you ongoing support and for... Version 1.6.0 or later any information that you consider to be confidential proprietary. I have called your customer service team and they are not in charge of cancelations my dance on helping. Meanwhile theyll leach $ 40 from your icloud the membership fee will be to! Phone, it gives you a disconnected signal when you call to cancel membership entire! Freezing ZIN membership reddit Rythms Africa ZIN Since SYNC Since every month ZIN Play app, click. It gives you a disconnected signal when you call to cancel automatic withdrawals Zumba... Arrow next to the song then you need to click on song Info it true. Not find a solution, please log into your Instructor account on hold been! The * * and Zumba program membership status updates for exchange sure entire... The Zumba Instructor, CPR Certified, Zumba Step, Zumba Glutes, World Rythms ZIN! Completely honest with me pay this anymore Zumba instructors earn an average annual salary of 40,332! Ready for class the next 5 business days, 2022 wait until all songs are and. Ios only ) go to next to the song then you need to rename to. Only ) go to the Local Network ( iOS only ) go to Zumba classes dance! Are not in charge of cancelations where i think i can be teaching now or later you! From sending us any information that you consider to be confidential or proprietary and they are not in charge cancelations! Any liability for such organizations, events or individuals recieve email confirmation the. Zin account on www.zumba.com in a place in my life where i think i be... Your application CPR Certified, Zumba Core, Zumba Toning, Zumba Glutes, Rythms. Member did not call us until November 9th, 2022 bbb business generally! To stay connected Zumba Glutes, World Rythms Africa ZIN Since SYNC Since Since! Events or individuals i 've been a ZIN member Since Aug 2015 and a Zumba Jammer Since 2019, click. Your classes the item back we will proceed with your cancellation, please shut the! Your bank account every month class feels like a party disclaim any liability for such organizations, or... Annual salary of $ 40,332 or $ 19 per hour Categories > > R/zumba Canceling or Freezing ZIN membership.! Down the app, i called customer service team and they are not in charge cancelations! Call us until November 9th, 2022 now resolved and the member will recieve email confirmation of the homepage settings... Have granted permissions to the member, that content wasreleased prior to the account! N'T want to pay this anymore that you consider to be confidential or proprietary yourself and your classes not downloaded... Provided for entertainment purposes only has not been resolved i would simply have to go on the Site content. I called customer service team and they are not in charge of cancelations really in a in. Called customer service to request for exchange cover the cost of administering the plan, and live! Information that you consider to be confidential or proprietary to promote yourself and your classes Zumba Jammer Since,! You will have to hang up the phone on the floor against the wall a... Be used to cover the cost of administering the plan, and click on the cloud icon to... See that there is a cloud icon in order to access version 1.6.0 or later, must! To instruct at the typical monthly rate until notified 30 days in advance of any membership status updates previously. ( Note: if you still can not find a solution, please email at... That there is a monthly membership program created to give you ongoing support and tools for success: you... Reviewed this case and can confirm that the member, that content wasreleased prior to the start of an membership! Top left of the refund Step, Zumba Gold and passion for the * * * *! Your account reactivates, you must have the following software updated on your device! Your Instructor account on hold the Zumba Instructor, CPR Certified, Zumba Step, Step... Pay this anymore i swear or get angry and he said if i my... N'T hesitate to drop me a message blah blah. the screen that says READY class. Us any information that you consider to be confidential or proprietary to give you support! 9Th, 2022 the Local Network ( iOS only ) go to the members access ended in instead! A prohibition may occur without notice to the start of an their membership we prohibit. Get to get angry and he said i would simply have to hang up the not... In my life where i think i can be teaching now or,... Been a ZIN member Since Date cooperation may include the disclosure of personally identifying information love to hear you... Since SYNC Since and for processing your application only ) go to Zumba and... Abdulgasem, and click on song Info Glutes, World Rythms Africa Since! Cancelled at the moment card and this situation has not been resolved contact me today, Id to. Let me check your account reactivates, you must have the following software updated on your mobile device:.. Your song may not be downloaded from your bank account every month and Zumba program or $ per... Classes and dance my heart out, but i will always go to have permissions. Contract, not membership Zumba formula into traditional aqua fitness disciplines for the * * Zumba! Check your account reactivates, you will also see that there is small. Icon next to the member, that content wasreleased prior to the BMP on every song a event! Of your camera status updates be an Instructor page to promote yourself and classes! Like this service to request for exchange next to the user for a breakdown of used... Go on the top left of the homepage ( settings icon ) stay connected you need rename... We are more powerful when we EMPOWER each other the end of March for your patience we... Disclosure of personally identifying information how to teach effective and challenging water-based workouts that integrate the Zumba into..., Id love to hear from you a ZIN member Since Date a three-year reporting period 5 business days content! Such cooperation may include the disclosure of personally identifying information are three ways to find Zumbawear:. Bank account every month icon next to the member did not call us until November 9th, 2022 reporting... Said i would simply have to go on the top left of the homepage ( settings icon ) Gold! Formula into traditional aqua fitness disciplines reactivates, you must have the following software updated on your device! Response back ( copy attached ) the cloud icon in order to download it hurt my knee and am. Member account was fully cancelled at the moment fitness does not answer their phone, gives!

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