We were fully refunded (at least, we were told. Are there any historical sites close to Crystal Beach Oceanfront Hotel? Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. However, our policies regarding cancellations are clear and we adhere to these for all guests. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! I was told that they couldnt guarantee anything but that it was added to our reservation. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The Ocean is directly connected with the boardwalk. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. He told us he would do a deep dive and find out what happened and would get back to us later that day. Private bathroom. We hope you will give us the opportunity to serve you again. In fairness to the hotel and its staff, this situation was handled well. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our hotel is on the boardwalk at 25th street in Ocean City, MD. A cancellation number must also be obtained in order to receive a refund. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Serving breakfast, lunch, dinner, and drinks a la carte, you . Cocktail hour, Guests are required to show a photo ID and credit card at check-in. 25th St. & The Boardwalk. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. if the writer is claiming to be someone else). We have more than 70 million property reviews, all from real, verified guests. The room itself was spacious and even had a little kitchenette. more. They asked him for his room number and just gave him a replacement key. Free WiFi access is available. Great view from our balcony. Amenities; Gallery. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker What food & drink options are available at Crystal Beach Oceanfront Hotel? carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. I would definitely stay here again. Breakfast, Check your booking confirmation email to find your booking number and PIN. After their trip, guests tell us about their stay. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. It had been less than 2 hours how could she not remember. I was pleasantly surprised at how friendly and nice the front desk personnel were. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Great 28 28 reviews 10. . Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Kudos to room service. Yes, guests often enjoy the city view available here. There is no laundry machines but there is a laundry place a block or two away. The room was large, with microwave and refridge. The room and everything in it seemed fine, clean, spacious when we got in. Malia, we regret to hear of the issues you experienced. but location was the best thing ofall. Bays Sails Inn 102 60th St Ocean City, MD. See more questions & answers about this hotel from the Tripadvisor community. I take great pride in hearing how wonderful your stay was! We were able to walk to the beach, without having to cross the busy highway. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I don't think we'll ever be returning, though.More. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Would stay their again. Front desk person was snotty and acted very indifferent to our complaints and requests. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I would highly recommend to anyone going to the beach. Our room was a very nice size and very clean. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. 2.5 star property. She then assigned us a new room. Something went wrong please try again later. Ice machine didn't work. YUCK! The most helpful contributions are detailed and help others make better decisions. Is Crystal Beach Oceanfront Hotel accessible? Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Crystal beach hotel in Ocean city Md did not provide maid service. Site content 2006-2019 Maciej Ceglowski In fairness to the hotel and its staff, this situation was handled well. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Quite spot. It is the perfect location on the boardwalk. I was pleasantly surprised at how friendly and nice the front desk personnel were. Staff was pleasant. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). The rooms are pleasant and clean. I would highly recommend to anyone going to the beach. Get the travel advice you need. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Taxes and fees that are shown are estimates only. Our new room seemed fine except that the water in the shower didn't warm up much. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Pros: The location on the boardwalk is great. The pool by the Barracuda Bar was open and well kept. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. What are some of the property amenities at Crystal Beach Oceanfront Hotel? La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. Nice place to stay. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Additional charges may apply. The next morning while waking up, we found a stage 2 larva bedbug. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Balcony . The partial view from my view was great ! Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We left to return later while she was leaving and another lady started her shift. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. This place was completely filthy. We didn't go and They ended up charging me for the Saturday ($509). Tripadvisor performs checks on reviews. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. 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