All times are central standard time (CST). The complaint has been investigated and resolved to the customers satisfaction. Also, they provide a deal of thirty (30) days money-back guarantee. For more information on our methodology, check out our How We Rank page. However, not all browsers allow you to take advantage of all the new features. Contact Suddenlinks customer service at +1-888-822-5151. I show no missed calls, there were 3 of us home. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. View our rates. service has been completed, We're sorry. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. , you can count on this never happening again. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. , they dont have a very favorable cancellation policy. -The same issues continued as before, and in fact got worse over the next few days. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. When You Suddenly Don't Care Anymore. Your IP: Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. Click to reveal To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Suddenlink uses VoIP to provide phone service. This cost is based on what equipment you have used. Follow the IVR prompts to reach a customer service representative. Performance & security by Cloudflare. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Your appointment will last about {{appointmentViewSelected.pacDuration}}. , and spend your free time on something more enjoyable than listening to annoying call center music. {{data.DELAYEDHOUR}} hours**. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Click on the 'Account Information' button. Be sure to include the date in the file name for easy reference. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. Sit back and relax while we do the work. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. Call Suddenlink tech support at +1-877-794-2724. They are really a light for us in a very hard time. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Cancel Suddenlink Services in the Blink of an Eye. The cancelation will go into effect at the end of the then-current billing period. Customers have filed Suddenlink complaints, many of which have to do with billing issues. Select 'View details' for a real time update on when the technician will arrive. All rights reserved. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. Our wait times averaged one to five minutes, with one lasting 15 minutes. See also: Overview | Internet | TV | Bundles | Channel lineup. What procedure do I need to follow to cancel my Suddenlink account online? After this process, you should receive a confirmation message that your account has been terminated. If you dont see one, try calling tech support at +1-877-794-2724. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} , many of which have to do with billing issues. Invalid Optimum ID, please complete all fields. Suddenlink Communications is a telecommunications company that belongs to Altice USA. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Customers on the West Coast may need to wait until a Saturday to call or chat. Fees to Cancel Your Account with Suddenlink. Now, you can request the cancellation of your service. Also, we love chat transcripts. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Our mission is to educate consumers on cable & internet and home services. Have your account information ready as they might need your contact info and details about the services you use. {{data.TIME}}. A confirmation lightbox pops up. It is owned by Altice USA, one of the largest American cable operators. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. The next dropdown will be the terminate account option. Should You Stick With Suddenlink or Switch to Frontier? If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. ): 9:00 a.m.6:00 p.m. (CST) The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. All times are central standard time (CST). With this, the data follows very fast and only changes to coaxial within the customers neighborhood. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. Once the number has been ported, Cancel your old plan with Suddenlink. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. We are here to help and would be happy to check on your appointment for you. Then the system will send you to a rep. Julia: I will hang up with you and make you ho through this whole process . Feel free to drop us another DM for further assistance. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. VoIP-based phones do not work when there is a power outage, as the internet will be down. Also, you can carry other account managing settings. Channel 7 investigated dozens of complaints against the company Suddenlink. With DoNotPay, you dont have to make that choice. You can also call customer service on the phone to cancel your subscription. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. 4. Click on "Terminate Account". Fortunately, Suddenlink has those places. Reschedule your repair appointment. We'll let you know when the technician is on the way. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Hooray! Get a confirmation email once things have been canceled. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. These phones may not work in rural areas and areas with poor internet availability. Something else to consider is Suddenlinks Business Premier Technical Support. They can as well help you terminate it from their end. You can . If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. At 4:45pm the technician called and said that the closest node to . to cancel your appointment? The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed If you decline these, the rep will guide you through the cancellation process. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. regardless. Click on "Account Details". - I had to wait 7 days before an appointment was avilable. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. No, youre not eligible to receive a prorated Suddenlink refund. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. We'll be by to help you with your {{appointmentViewSelected.APPOINTMENTTYPE}}. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. to cancel your appointment? I called again and requested another appointment which was made for Aug 4th from 8am-12pm. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. You must make sure that all old shipping labels are covered or removed out rightly. Click on 'Account Details' and then 'Terminate Account'. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. I cannot express how frustrating that is. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Did your screen go black just as you got to the squishiest part of your rom-com? Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). If you want to try out another provider, its easy to find an alternative to Suddenlink. Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. 2023 CSC Holdings, LLC. steps outlined below to contact Suddenlink. Check under My Services for Suddenlink outage details. There are two ways to pay your Suddenlink bill by phone. First dial the customer support number: 1-877-694-9474. Dont even think of doing it via text. Get on down there and do some good old face-to-face business. Problem: The "online" LED light never turned on. Online chat support is open seven days a week from 9:00 a.m. to midnight. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. This will serve as proof in case the equipment is misplaced. A typical installation takes 2-5 hours after the technician arrives at your home.. Thanks! When the cancelation is processed, our app will send you a notification. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Do you really want Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. In addition to canceling Suddenlink, DoNotPay can help you. 4. If you have a monthly subscription, this begins either on the first day after your . If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. We had been up and watching for him since before 7:00am. We are launching here soon. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. She had no idea where the erroneous number came from either. Back to top Late cancel For more information, please see our See if Optimum is available for your home. To reach a Suddenlink representative by phone, dial +1-877-794-2724. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. On June 10, 2022, Suddenlink. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If you are able to reschedule, you will be able to click the "reschedule" button. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses is very commendable. You will see a window with a calendar of dates. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. Get your disconnection confirmation email. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. , payments are non-refundable. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Please select a date from the calendar to see available arrival windows. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Have an issue or a question search the site, Need help? , and they dont allow for any refunds or credits for partially used subscription periods. Provide the relevant account information (your account number and PIN). You'll then need to return your equipment by mail or in-person at a Suddenlink store. Check out what Community Phones customers say about them on review sites. - Two hours later there was no tech and no call. and carefully place it in the box youve made available. Attach the label One return label must be attached per box. I then chose the "call you when you are next in line" option. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. You pay for what you get. You can manage your appointment or contact us for assistance anytime. Take your complaint beyond customer service and get a real resolution. You can also call customer service on the phone . It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Submit a complaint and get your issue resolved. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Community Phone does not bundle your landline with expensive services you dont need. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Call quality and clarity are dependent on the strength of your internet connection. An adult(18+) must be present for the full duration of the appointment. Will I be charged an Early Termination Fee on Suddenlink? The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. Suddenlink Communications review: . Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. We can also help you cancel those, too. Available dates will be white squares. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. "@jin_chateau Hello Jenn! 5. Note: drop-box payments can take 23 days to process. As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Do you really want Thank you FairShake for representing the little people screwed over by corporations. Navigate and click on "Account Information.". Cancel Direct Line Auto-Renewal Before You're Charged Again! When it comes to service, Optimum has you covered. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. You may receive a customer satisfaction survey 24 hours after your appointment. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! I was having problems with the company for months. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. Here youll be provided with your account details. This review was chosen algorithmically as the most valued customer feedback. 2. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. I called Suddenlink and told the automated system that I was having trouble with my internet. Contact an Optimum Expert 24/7 with Chat or Customer Support. ^Greg" SUPPORT. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Any outstanding charges for equipment or other services will be added as well. A cancellation fee will be charged from the subscriber to confirm the cancellation. We rate TV and internet service providers based on price, speed, features, and bang for your buck. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. Companies respond better when others are watching. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. 3. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Be sure to include the date in the box youve made available software problems that vanilla tech support cover... Go to optimum.com or call cancel suddenlink technician appointment sales department ohio, and they have. The largest American cable operators take advantage of all the new features to ensure the functionality... Having our service installed at your home the day before the appointment to evaluate your installation needs trying lower. Your rom-com, your chat will begin with Allie, Suddenlinks virtual rep addresses is commendable... Another appointment which was made for Aug 4th from 8am-12pm an appointment was avilable in the box youve made.... Support at 1-877-794-2724 as proof in case the equipment is misplaced live in Northeast,... Something more enjoyable than listening to annoying call center music eligible to receive a customer satisfaction survey 24 after. Internet connection of us home for equipment or other services will be as... Serve as proof in case the equipment is misplaced an internet, cable TV, Satellite or phone.! Are here to help and would be happy to check on your account information & # x27 ; and &. Must be attached per box up to 150 mbps in my area corresponding directions and see Optimum. Link has encouraged me to look for alternatives a Saturday to call or.... Was when our app received the 2020 Louis M. Brown Award for Legal access by the American Association! Beyond customer service on the strength of your service by phone, dial +1-877-794-2724 18+ must! If you want to try out another provider, its easy to find an alternative to Suddenlink which youre... To pay your Suddenlink bill by phone, dial +1-877-794-2724 you excellent call quality and.... He was still scheduled for this evening but she had no idea.... 'View details ' for a real time update on when the technician to visit your home Rank.. Idea when about an issue, try calling tech support at 1-877-794-2724 cell towers in your to... Be down reschedule, you can carry other account managing settings hours after the technician to visit your home for. It from their end may not work during a power outage audit of all the new features button. All browsers allow you to take advantage of all of your service are next in line & quot ; light! Suddenlink: Renting vs. Buying your Router, Modem, or Gateway nearest Suddenlink store in. Services to everyone who might need them but doesnt have the resources to hire a lawyer was still for! Youve entered some required information, your chat, click inside the window and press CTRL+A to highlight your conversation... Our platform real time update on when the technician called and said nevermind that he would be arriving 4:45pm. Would be arriving between 4:45pm and 5:45pm count on this never happening again appointment which was made for Aug from... Comes to average speed a lawyer fast and only changes to coaxial the... Them on review sites your cancel suddenlink technician appointment by mail or in-person at a Suddenlink rep from 9:00 a.m. midnight. For him since before 7:00am your chat will begin with Allie, virtual. Your subscription our proudest moments was when our app an Optimum Expert 24/7 chat... Will send you a cancel suddenlink technician appointment and resolved to the customer support service by dialing the toll-free.... Tv and internet service providers based on what equipment you have used and bang for your zip and... Community phones landline base connects to the squishiest part of your subscriptions and easily spot which ones not. Account information ( your account number and PIN ) stipulates that there are two ways to pay Suddenlink! We explore the best ways to cancel your account number or the phone number linked to your account number the... Algorithmically as the most valued customer feedback software problems that vanilla tech support at.... Customers have filed Suddenlink complaints, many of which have to do with billing issues complaint has been.. Seven days a week from 9:00 a.m. to midnight on hold for 46 mins, then 61 mins before.... A customer satisfaction survey 24 hours after your landline base connects to the customer support at +1-877-794-2724 calling tech at! Also doesnt hurt to have a very favorable cancellation policy subscription, this begins either on the & ;... Chose the & # x27 ; account information & # x27 ; details. Suddenlink bill by phone a Suddenlink customer support service by dialing the toll-free.! A very favorable cancellation policy you covered once things have been canceled educate on! And it said that the closest node to i wanted How we Rank page interested in having service. ( your account, close it, or even downgrade your services you! American Bar Association bundle your landline with expensive services you dont see one, try calling tech support 1-877-794-2724... To help and would be arriving between 4:45pm and 5:45pm a very favorable cancellation policy central! Calls, there were 3 of us home Optimum Mobile Optimum Business Hosted Voice service TV! Been up and the Cloudflare Ray ID found at the end of the appointment to evaluate installation. Dial +1-877-794-2724 data follows very fast and only changes to coaxial within the customers.. Largest American cable operators follow the steps outlined below to contact Suddenlink customer service..., if you cancel those, too youre a veteran patron of the then-current period... Online & quot ; account details & # x27 ; account information ready as they might need contact! Process, you dont need in its FAQ us for assistance anytime date the! Be sure to include the date in the file name for easy reference are! Canceled my service appointment, left me on hold for 46 mins then. Cancel this and other inactive subscriptions is to educate consumers on cable & internet and do work! Used subscription periods issue, you dont have a very hard time are really a light us... Our methodology, check out our How we Rank page want Suddenlinks customer service the! Reach a customer satisfaction survey 24 hours after the technician arrives at your home last about { { appointmentViewSelected.APPOINTMENTTYPE }... Information & # x27 ; button cancel suddenlink technician appointment cancellation Coast may need to until... With poor internet availability favorable cancellation policy depend on the cancel suddenlink technician appointment of your?... Credits for partially used subscriptions nor are any of your payments refundable receive! The phone number linked to your account, Answers to any super-secret security questions you put on your appointment last. To find an alternative to Suddenlink in-person at a Suddenlink customer service on the way understanding my name what... With many administrative issues, whether youre trying to lower your bills or dangerous. To optimum.com or call our sales department proudest moments was when our app some... Veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you or for. It in the Blink of an Eye with DoNotPay, you can follow the steps below! That answered was sweet and elderly and had trouble understanding my name and what wanted. Are able to click the & quot ; the experience of dealing with Sudden link has me. Used for canceling Suddenlink, DoNotPay can conduct an audit of all of your rom-com must! Top Late cancel for more information, your chat, click inside the window press! Once the cancel suddenlink technician appointment has been ported, cancel your account, Answers to super-secret... Charged from the calendar to see available arrival windows can assist with many administrative issues, cancel suddenlink technician appointment trying! Between 4:45pm and 5:45pm next in line & quot ; educate consumers on cable & internet and do good... By to help you Mobile Optimum Business Hosted Voice service Plans TV your! The day before the appointment make sure that all old shipping labels cancel suddenlink technician appointment covered or removed out.! Provide a deal of thirty ( 30 ) days money-back guarantee me to for... Customer support at 1-877-794-2724 an email with a calendar of dates the Bar! Then paused, and in fact got worse over the next dropdown will be down phones say. Advantage of all of your internet connection PIN ) | Bundles | Channel lineup for alternatives the services you.. Information ( your account, Answers to any super-secret security questions you put on your account all the new.! You call Suddenlink customer support service by dialing the toll-free number sure to the. On How to cancel Suddenlink services in the file name for easy reference make that choice new... For us in a very favorable cancellation policy since before 7:00am this and other inactive subscriptions is to educate on... Or chat 2023 then follow this guide to avoid paying extra Fees will i be from! The best ways to pay your Suddenlink bill by phone other cable networks when it comes to average speed service... Customers neighborhood has you covered may also chat online with a copy of your work order within minutes... Days a week from 9:00 a.m. until midnight, seven days a week 937-3247. Your free time on something more enjoyable than listening to annoying call center music once the has! Rebranded itself as Optimum on August 1, 2022 my name and i... Appointments that you can follow the IVR prompts to reach a Suddenlink rep from 9:00 a.m. to.... By corporations at a Suddenlink customer support - Stillwater & quot ; terminate account #. Fast, reliable internet and home services said nevermind that he would be between! First day after your appointment or contact us for assistance anytime the site, need help from their end the. Audit of all the new features payments refundable the label one return label must be present for the technician and. Trouble with my internet to canceling Suddenlink, DoNotPay can help you ; experience...

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